Posted on July 29, 2016 in amazing customer service best customer service Club Botanic convenient delivery customer happiness customer reviews customer satisfaction

How Club Botanic Rates Highest for Customer Service

How Club Botanic Rates Highest for Customer Service 

We deeply value our customer happiness and that is why one of our core values is Customer Service.

Our founder Billy Jim Crawford decided early on that an unwavering dedication to customer happiness would be one of the key elements of Club Botanic's mission.  Therefore, we make every attempt to be flexible and always work with our customers' individual schedules in our delivery of BloomNation designs as well as our Club Botanic subscription designs. For our Club Botanic members, our commitment to excellent communication means we have a convenient online client dashboard from which a member can change delivery times or even pause their account for a week or two if they go on vacation. That's important to us! We are dedicated to complete customer satisfaction with our flowers and our attention to convenient delivery.  

Our Pacific Cheese Company clients, as seen below, in the San Francisco Bay area appreciate flexible delivery schedule and curated flowers to fit the aesthetic of their office.  

Happy Customers at Pacific Cheese

So what do some of our customers say? We have only 5 Star customer reviews! Who knew??

Joanna R. *****

"Amazing Customer Service!  I ordered online and was contacted immediately with an update. The arrangement looked even better than the picture!!! Love these guys!"

Lisa D. *****

"Not only was the bouquet stunning, the Customer Service was exceptional.  The recipient was hard to get a hold of and the flowers could not be left outside. The delivery person persevered and delivered the flowers at 9 p.m. when the recipient was home. Amazing!  Thank you so much."

Lupe R. *****

"The flowers my daughter received from Club Botanic were amazing!!! They delivered according to my time request. I will definitely be ordering from this excellent shop again!!"

Feel free to check out our other customer reviews on our BloomNation store website!

The bottom line is that we want to deliver happiness - and our flowers and service must both be exceptional.  That's why we are in business!

Club Botanic creates handcrafted flower bouquets and seasonal wreaths for nationwide delivery. We offer designs such as get-well flowers, thank you flowers, congratulations flowers, birthday flowers, or “just because” flowers. Find our flower gift ideas flower delivery information and


Billy Crawford
Billy Crawford